Three tools in one place

Set Your Own Limits at Casinolab Casino

Play only from 18+, and deposit limits, loss limits, session time limits, cooling-off and self-exclusion sit in every account from day one.

Set a deposit limit

Operating under licence OGL/2009/4046/496 since 2009, regulated by the Gaming Control Board Curaçao.

At a glance

What Do You Need to Know First?

This block settles the essentials: age, licence, register, helpline and who answers your questions.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2009/4046/496

National self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion questions[email protected]

Five settings

Which Limits Can You Set in Your Account?

Here you see each tool, what it does, and the moment it is worth switching on.

Cap your deposits

Cap how much reaches your casino balance each day, week or month. Switch it on before your first deposit if you want spending to stay predictable.

When a bad run starts

Stop play when net losses reach a figure you choose, so a bad run cannot quietly grow. Use it when you want a clear stopping point in advance.

How long will you stay?

End your session after a set time, with a warning before it closes. Choose one if hours slip past you without notice.

Take a short break

Close your account for a short break, then return when it ends. Take one when you need distance rather than a permanent step.

A full self-exclusion

Close access for a longer period and step away completely. Choose this if gambling has stopped feeling like entertainment for you.

Your limit setup

Set Your Limit in Four Steps

After these four steps, a deposit limit you chose yourself is saved in your account.

Top corner menu

Open the menu in the top corner of your account and choose the profile area. Check that your email address shown there is the one you still use.

Beside your history

Look for the section marked with responsible gambling tools. Everything you need lives there, beside your deposit and withdrawal history.

Which limit type?

Pick the limit that fits your budget, not the session. Deposit, loss, session and pause options each sit under a separate heading.

Does the figure show?

Save the setting and go back to your account overview to confirm the new figure appears. If it does not, contact support before you deposit.

What Relatives and Friends Gain Here

Checks at the Front Door. Let nobody register under 18, and expect identity documents before any withdrawal is paid. Age is confirmed from the papers a player uploads, not from what a form claims.

A Device Arranged Beforehand. Install blocking software on a shared computer or a phone so gambling pages stay out of reach. One setting on the device protects every person who picks it up afterwards.

When Someone Close Is Struggling. Speak plainly with the person you are worried about, without blame or accusations. Then ring the National Gambling Helpline (GamCare) on 0808 8020 133, free and open at all hours, for advice on what to say next.

Notice When Play Stops Being Fun

Catching these signs early keeps a habit from becoming a strain. Set a deposit limit or a pause before play, not after a loss, and the choice stays yours.

Read through these and be honest with yourself about how many fit.

You spend more than you planned to
Play carries on after your budget runs out
You think about the next session at work
You borrow money to keep playing
You hide your play from family
Sessions stretch much longer than intended
You feel low after a session ends

Talk to Someone

Worried About Your Play? Free Help in the UK

Nothing you say reaches us, and no one keeps a record of the call.

National Gambling Helpline (GamCare)

Trained advisers answer at any hour, free of charge, and talk through options with players and with relatives. Reach them by phone or live chat whenever the day gets hard. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings run without appointment and cost nothing, for players and for the friends and family around them. Ring ahead, then simply turn up. gamblersanonymous.org.uk

You Want a Break, Not a Permanent Choice

Hours or Days Before Play. Choose this in your account for a break of hours or days, and access is blocked for the period you pick. Log the request yourself from your profile, and your balance stays untouched until it ends.

When You Need Months Away. Ask for this in your account when hours will not do, and your access is closed for a long period you choose. Once started, it stands until the period runs out, so decide calmly before you confirm.

The National Register. Register with GAMSTOP, run by The National Online Self Exclusion Scheme Limited, to block gambling sites across the market for at least six months, with 1 year and 5 year options available. Sign up at its website as a UK resident; it can take up to 24 hours to apply. gamstop.co.uk

Before you decide

How do I block my own play?

Reading this leaves you knowing where each safeguard sits and who to ring.

Does self-excluding here also stop me joining other casinos?+

Not on its own. A self-exclusion taken in your Casinolab Casino account blocks play here and nowhere else, so you also need GAMSTOP if you want one barrier across UK-licensed sites. GAMSTOP is run by The National Online Self Exclusion Scheme Limited and covers six months, one year, five years or five years with auto-renewal.

Where do I find the limit controls on a mobile browser?+

Open your account section on the phone and the same tools appear as on a desktop, with deposit, loss and session time limits plus your break and exclusion options. Pick the cap, confirm it, and the setting is stored against your user profile rather than the handset, so another device shows the identical figure.

Why do you ask for proof of age before I deposit?+

Only players aged 18 or over may hold an account, so age is confirmed before money is committed. Send the proof of identity and proof of address we request and verification normally clears within 21 hours. Checking early keeps your withdrawal path clear later on.

Can a deposit cap be adjusted once it is running?+

Yes, from the same place you set it. Choose a new figure and save, and the change takes effect under the rules that apply in this market; lowering is always the simpler move, so decide on a number you can hold for a while. Should you want it removed entirely, our support team on live chat, email or phone will explain what your account allows.

Is there any way to cut a self-exclusion short?+

No. Once a self-exclusion is confirmed it runs for the whole period you chose, and asking us to lift it early is not possible. Treat the length as fixed when you pick it, and remember GAMSTOP has its own minimum of six months.

What does a cooling-off period actually change for me?+

A cooling-off period shuts the account for the stretch you select, so logins and play stop while your balance and history stay put. It is a pause, not a permanent exit, and play becomes possible again when the period runs out. GamCare's National Gambling Helpline is on 0808 8020 133 around the clock if you need someone to talk it through.